Frequently Asked Questions

Please find answers to our most asked questions here.

Pull off the false eyelash away from your eyelid. Don’t worry; your Lashout will be removed without pulling or causing any damage your natural eyelashes :) 

If you notice clumps from the eyeliner or mascara on the magnets, gently scratch it off with your nail on each of the magnets. To clean the liner off your eyelid, use waterproof makeup remover, micellar water, or coconut oil.

The Lashout Eyeliner ingredients are all commonly found in makeup and skincare products & are cruelty-free. The added ingredient that makes the eyeliner work is iron oxide. 

However, for the health and safety of our customers, we do not recommend any eye products to anyone with pre-existing eye conditions.

*We strongly suggest that you try our products on a small patch of skin (other than the intended location) to test for any allergic reactions first.

If you care for the eyelashes properly, they can last over 25+ times. Ensure you clean the magnets on the lash after every use and magnetize it back into the lash tray after every use!

Avoid water contact with the lashes as they will lose their shape and curl. The lifespan of the eyeliner is four months after opening.

Yes, you can apply mascara, but we don’t recommend putting mascara directly on the faslse lashes. It will distort the shape and form of the lash and also shorten the lifespan of the lash.

We offer different lash styles with varying thickness and length. There are five small magnets on each of them capable of being cut down to fit any eye shape and size. Make sure no raw edges are at the edge of the lash after cutting.

Apply an even coat of eyeliner, the same thickness as the magnets, and make sure it’s 100% dry before magnetizing lashes for optimal hold! If you’re reusing lashes, you may have remnants of mascara or eyeliner stuck onto the tiny magnets. If you notice this, you can scratch it off with your nail or use a makeup remover on a q-tip or a makeup wipe to gently wipe it off.

Our magnetic lashes are made from high-quality synthetic fibers.